Project Engagement Matrices
SMBC Bank
Senior Technical Architect (UX)
HCL America Inc.
// System Challenge
Leading end-to-end UX strategy for high-stakes, data-dense financial products including CHIP, Platform Apps, RWA Reports, and Onboarding mechanisms requiring absolute functional friction removal.
// UX Strategy & Approach
- Acting as an active player-coach to systematically expand delivery capacity and design mastery across multi-disciplinary squads.
- Deploying Large Language Models (LLMs) to ingest, organize, and synthesize chaotic global financial data into intuitive, actionable opportunity matrices.
// Executed Capabilities & Impact
Engineered comprehensive wireframes, interactive high-fidelity prototypes, and delivery metrics in Figma. Explored AI-assisted scaffolding interfaces to optimize cycle times and compress stakeholder alignment windows.
Enterprise Digital Platforms
Senior Technical Architect (UX)
HCL America Inc.
// System Challenge
Translating vast, disjointed corporate infrastructure criteria and technical prerequisites into high-velocity interactive environments and user maps.
// UX Strategy & Approach
- Spearheaded systematic UX patterns and enterprise-scale design system frameworks to solidify continuous UI clarity.
- Partnered with cross-functional product and tech owners to anchor structural layout coherence across swift agile sprints.
// Executed Capabilities & Impact
Extracted and evolved corporate standards and components, neutralizing layout fragments and establishing cross-site baseline alignment.
Kaiser Permanente
Senior Technical Architect (UX)
HCL Technologies
// System Challenge
Commanding the overarching experience vision for the high-volume patient telemedicine suite "Video Visit" (online doctor apps) deployed across web, iOS, and Android ecosystems.
// UX Strategy & Approach
- Enforced unconditional accessibility gates (ADA, Section 508, and WCAG frameworks) as absolute, non-negotiable product release standards.
- Authored universal mobile and web compliance guide blueprints deployed across international design and software development teams.
// Executed Capabilities & Impact
Collaborated deeply within rigid SAFe Program Increment (PI) boundaries, performing roadmap refinement, cross-site stakeholder mapping, and scalable UI block updates to neutralize complex clinical design anomalies.
// High-Fidelity Product Suite
High-density telemetry dashboard for real-time patient monitoring.
Streamlined telemedicine entry points for iOS and Android.
Dynamic clinician scheduling and on-call status management.
Unified design language across web, mobile, and tablet views.
Ministry of Tech & Comm.
Technical Architect (UX)
HCL Muscat Technologies
// System Challenge
Steering end-to-end UX governance and interactive direction for national-scale mobile government strategies and public incubation ecosystems inside the SASMOB Center of Excellence.
// UX Strategy & Approach
- Acted as a senior practice anchor, coordinating comprehensive design reviews, onboarding incoming teams, and cultivating optimal design systems.
- Facilitated foundational client discovery layers, mapping localized features against world-class consumer patterns.
// Executed Capabilities & Impact
Organized and conducted customized technical mobile UI/UX workshops and design sprints for nationwide innovation accelerator groups (SAS48 Hackathons).
Novartis & Maersk Line
Lead Consultant (UX)
HCL Technologies
// Healthcare Mobility (Novartis)
Directed end-to-end user paths and specs for multiple global medical applications. Standardized interface integrity by strict application of Apple Human Interface Guidelines and Android Material rules.
// Enterprise Logistics (Maersk)
Managed technical UX workflows for deeply complex logistics control modules. Pioneered early responsive design infrastructures that streamlined intensive daily data flows for international operations units.
// Executed Capabilities & Impact
Owned the entire design lifecycle, bridging deep foundational discovery, map generation, and high-fidelity specifications seamlessly into development teams.