Novartis: Global
Mobility-Mfactory

Standardizing Digital Health Experiences across 10+ Global Medical Applications, ensuring uncompromising usability and regulatory compliance on a global scale.

End-to-End UX Ownership

SYS.OVERVIEW

Directed the comprehensive user experience strategy and execution for a critical suite of digital health applications within the Novartis mFactory ecosystem. This involved harmonizing complex medical data interfaces across disparate therapeutic areas.

Application Ecosystem

Ultibro NCSM Maimoris-e MyCML Breezhaler Volari

Strategic Impact

trending_up

10+

Global Apps Standardized

100%

Compliance Adherence

The UX Framework

troubleshoot PHASE.01

Research & Analysis

Deep-dive into patient needs, regulatory constraints, and existing mFactory infrastructure capabilities.

account_tree PHASE.02

User Flows

Mapping complex medical journeys into intuitive, linear paths for varying levels of digital literacy.

design_services PHASE.03

Wireframing

Iterative progression from structural low-fidelity outlines to high-fidelity, interactive blueprints.

gavel PHASE.04

Compliance

Rigorous alignment with iOS HIG, Android Material, and stringent hybrid framework medical guidelines.

Artifacts: Volari Spotlight

UI Pattern

Global Navigation Shell

FIG.1

Interaction Module

Daily Health Check-ins

FIG.2

Data Capture

Biometric Mood Assessment

FIG.3

Technical Specifications & Hand-off

developer_board

Standardization Protocol	Implementation Details
Cross-Platform UI	Unified logic mapped to divergent native behaviors (iOS HIG / Android Material), ensuring familiarity without breaking platform conventions.
Asset Architecture	Structured SVGs and multi-resolution raster assets delivered via zero-friction handoff protocols (Zeplin/Sympli) integrated with JIRA workflows.
Accessibility (a11y)	Strict adherence to WCAG 2.1 AA standards, crucial for patient demographics with varying visual and motor capabilities.